FAQ's

 

Terms & Conditions - Grant of Rights

 

Thank you for visiting my Shop! Every item you see is completely unique and entirely handmade by me. I will be very happy to help you with your purchase so please contact me if you have any questions.

Payment:

Please note that if I do not receive a cleared payment within two days of purchase, I reserve the right to cancel the order. An exception will be made if you send me a message and we make an arrangement to defer payment.

Shipment:

Please note that when the item is already made, I will ship it immediately. If the piece has to be made, please allow between 3 to 4 days for it to be made.

Shipping will be from the Italy Post Office and sent via registered mail. If you need an upgrade, please just send me a message and I will let you know the extra cost.

Cancellation or return policy:

I take great care with all my items both in making it and packaging but should you have a problem, than please let me know within 7 days of receipt. Together we can then find a solution. If a refund is necessary, then the item needs to be returned to me unworn and in perfect condition. Proof of shipping will be required from the buyer and the item must reach me first before a refund will be given.

If you request a replacement piece, then the new item will not be dispatched until the first one has been received back by me. All return shipping costs will be the responsibility of the Buyer. Unfortunately I cannot accept returns or refunds on custom orders and these transactions are final.

Additional Policies and FAQs:

If you have any special requirements or specific ideas, please let me know and we can work together to give you a unique item designed just for you.

You fully understand and appreciate all of the terms and conditions of this release.

You understand that this release is legally binding and not revocable by them.

You are 18 years of age or older, or that if you are not at least 18, then your parent or legal guardian is agreeing on your behalf.

 

Thanks.

Discover:              ABOUT

Customer care:  CONTACT ME

Besucherzaehler

Join me:

Facebook / Instagram